Terms & Conditions | Natasha Leblanc Counselling

Terms and Conditions

Last updated: June 14th, 2020

1. Introduction

1.1 These terms and conditions shall govern your use of our website.

1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

1.3 The content on this website is for educational & informational purposes only. This website does not contain medical advice and is not intended to replace medical consultation or treatment. This service is not for emergency or crisis situations. If you are experiencing a crisis please call 911 or visit your local emergency department. None of the content represents a therapeutic relationship between you and staff at Natasha LeBlanc Counselling & Social Work.

1.4 If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.

1.5 You must be at least 19 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 19 years of age.

1.6 Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy policy.

2. Credit

2.1 This document was created using a template from SEQ Legal (https://www.contractology.com).

3. Copyright notice

3.2 Subject to the express provisions of these terms and conditions:

(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and

(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.

4. License to use website

4.1 You may:

(a) view pages from our website in a web browser;

(b) download pages from our website for caching in a web browser;

(e) use our contact form (provided by Hushmail) and booking page (provided by Jane Software), subject to the other provisions of these terms and conditions.

4.2 Except as expressly permitted by Section 4.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

4.3 You may only use our website for your own personal purposes, and you must not use our website for any other purposes.

4.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.

4.5 Unless you own or control the relevant rights in the material, you must not:

(a) republish material from our website (including republication on another website);

(b) sell, rent or sub-license material from our website;

(d) exploit material from our website for a commercial purpose; or

(e) redistribute material from our website.

4.6 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

5. Acceptable use

5.1 You must not:

(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

(e) access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of Google searching;

(f) violate the directives set out in the robots.txt file for our website; or

(g) use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).

(h) use this website content as medical advice, a diagnosis or treatment. The content contained on the website is for educational and informational purposes only.

5.2 You must not use data collected from our website to contact individuals, companies or other persons or entities.

5.3 You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

6. Registration and accounts

6.1 Natasha LeBlanc Counselling & Social Work uses a third party software called Jane to store your file details (Personal Health Information, billing information, clinical notes, etc.) and also optionally provides you with online counselling services (video counselling, online booking, forms, etc). Jane is a PIPEDA & HPA compliant By using this website you recognize that Jane is the software used by this service.

6.2 To access the video counselling platform, online booking and to receive counselling materials via online (e.g. consent forms, assessment forms, appointment reminders, homework, treatment directives, emailed invoices, online credit card payment, etc.) you will be required to sign up as a user for the Jane App & Software (third party provider). By doing so you understand and agree to:

(a) Jane App’s Terms of Use provided at the following URL: https://jane.app/legal/terms-of-use;

(b) Jane App’s Privacy Policy as provided at the following URL: https://jane.app/legal/privacy-policy, as it applies to your Personal Information

6.3 You agree to the responsibility of maintaining the confidentiality of your account password and username; and any other security information related to your Jane account. Natasha LeBlanc Counselling & Social Work will not be liable for any loss or breach of privacy that you incur as a result of anyone accessing and using your Jane account either with or without your knowledge.

6.4 You agree to maintain up to date information (e.g. contact information, billing information, etc.) within your Jane account.

6.5 You agree to only provide information that is accurate, current and complete when registering and maintaining your Jane account.

6.3 Under this Section 6, you must be resident or situated in Nova Scotia. If you are situated in another province please contact Natasha LeBlanc Counselling & Social Work services to discuss your needs in more detail.

6.3 You must not allow any other person to use your Jane account

6.4 You must notify us in writing immediately if you become aware of any unauthorized use of your account.

6.5 You must not use any other person's account, unless you have that person's informed consent to do so

7. Cancellation and suspension of account

7.1 We may:

(a) suspend your Jane account;

(b) cancel your account; cancel your online booking and/or

at any time in our sole discretion without notice or explanation.

7.2 You may cancel your Jane account by contacting our office: 782-777-7707

8. Limited warranties

8.1 We do not warrant or represent:

(a) the completeness or accuracy of the information published on our website;

(b) that the material on the website is up to date; or

8.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

8.3 To the maximum extent permitted by applicable law and subject to Section 9.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

9. Limitations and exclusions of liability

9.1 Nothing in these terms and conditions will:

(a) limit or exclude any liability for death or personal injury resulting from negligence;

(b) limit or exclude any liability for fraud or fraudulent misrepresentation;

(d) exclude any liabilities that may not be excluded under applicable law.

9.2 The limitations and exclusions of liability set out in this Section 9 and elsewhere in these terms and conditions:

(a) are subject to Section 9.1; and

(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

9.3 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

9.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

9.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

9.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.

9.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.

9.8 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

10. Breaches of these terms and conditions

10.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

(a) send you one or more formal warnings;

(b) temporarily suspend your access to our website;

(d) block computers using your IP address from accessing our website;

(e) contact any or all of your internet service providers and request that they block your access to our website;

(f) commence legal action against you, whether for breach of contract or otherwise; and/or

(g) suspend or delete your account on our website.

10.2 Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation: creating and/or using a different account).

11. Variation

11.1 We may revise these terms and conditions from time to time.

11.2 We will notify you (by posting on our site, through email or through verbal communication) of any revision of these terms and conditions, and the revised terms and conditions will apply to the use of our website from the date that we give you such notice; if you do not agree to the revised terms and conditions, you must stop using our website.

12. Severability

12.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

12.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

13. Law and jurisdiction

13.1 These terms and conditions shall be governed by and construed in accordance with Nova Scotia Law.

14. Statutory and regulatory disclosures

14.1 Natasha LeBlanc is a registered Social Worker; and her regulatory body registration number #2749.

14.3 Natasha LeBlanc is registered as a private practitioner social worker with The Nova Scotia College of Social Workers in Canada and is subject to The Nova Scotia College of Social Worker’s Standards of Practice which can be found at: http://nscsw.org/practice/standards-of-practice/

14.4 Natasha LeBlanc Counselling & Social Work subscribes to The Nova Scotia College of Social Worker’s Code of Ethics, which can be consulted electronically at http://nscsw.org/practice/code-of-ethics/

14.5 If you have any concerns or issues with these terms of service or any other matter regarding our website, content or additional policies please contact me at: 782-777-7707. Information regarding the Nova Scotia College of Social Worker’s compliant process can also be found at: http://nscsw.org/aboutcomplaints/